It’s “Thankful November” (#thankfulnovember) season on social media. The notion is to take time during this season of Thanksgiving to reflect on the various blessings in one’s life. At the Institute for Local Government, we are thankful for our local democratic institutions, through which communities pool resources and energies to provide necessary services and facilities [...]
When people say that government agencies should be run more like a business, I suspect what they really mean is that government should use more efficient processes that result in better customer service. That’s what Sacramento County is now offering through a change of technology and process in their Cal-Fresh Service Center.
Under the old “case based” model, when someone applied for Cal-Fresh benefits, they were assigned to a case-worker who was in charge of that file. When you had questions, needed to make some changes or had any other reason to contact the program, you had to talk to your case-worker. That model worked because that one person gets to know his or her cases over time, but with growing case loads and limited budgets, the old way became unwieldy and inflexible.
The implementation of the Affordable Care Act is a complex morass that will impact California’s 58 counties on wide variety of fronts – from budgetary to service delivery. For most county officials, there are currently more questions than answers.
The CSAC Institute for Excellence in County Government has spent the past two days trying to answer some of those questions through a course that is providing county officials with a balanced, fact-based discussion on how federal health care reform is being implemented in California and its effect on county health, mental health and social services.
As a kid living in Sonoma County, I remember being frightened by the once-rampant rumor that the next big earthquake would split the state at the San Andreas Fault and everything west of that geologic line would sink into the Pacific Ocean. Our five acres in Penngrove would suddenly be beach-front property. More recently, the [...]
The CSAC offices are located exactly one block north of the State Capitol, perfectly positioned to observe that hallmark of American democracy – the political rally. Many of them occur on the north steps of the Capitol—a long chip shot from the side door of the CSAC building. Today’s issue was health care – with those gathered arguing for a single-payer health care system in California.